Make sure you account is up and ready to go by using the settings tab to access and complete the steps below.
1. Link your sites to Revinate
Linking your accounts to Revinate enables you to use the sites reviews API and direct reply capability on the All Reviews page.
2. Add new users
Managers can add new users to your account.
3. Set Goals for your account
Goals give something to benchmark against. Your dashboard has widgets that use this data
4. Create Response Templates
Defined responses help you keep your responses cohesive without being repetitive. You can create a variety of responses based on guest sentiment. Here is info on Setting up defined response.