Overview: Phone numbers in Ivy

Ivy uses international standard phone number format which helps ensure the deliverability of your messages. When you are adding guests to your PMS It is important that you enter their phone number in international format so that Ivy will be able to read and use it.

General Format

International  phone number formatting entails the following:

1. A + (plus) sign 
   • (Your PMS should add this automatically, you do not need to type it in)
2. International Country Calling code
3. Local Area code
4. Local Phone number

Which looks like this when put all together:

[+] [country code] [subscriber number including area code]

Example of a US based number: (801) 555-7575

Here is the same number in international format +18015557575

Important note- Hotels within the United States and Canada do not need to use the international code +1 for guests with phone numbers from the US and Canada.

In some countries a Zero is added in front of the country code. This zero must be removed for International format.

Example of a UK number: (020) 7946-0444

Here is the same number with international formatting. +442079460444

Below is a list of examples from different countries.