Located to the top right of your screen, you will find 4 icons that represent your exporting options, including:
- Schedule export & Email
- PDF (exports up to 150 reviews or up to 100 surveys)
You will find that no matter what page or report you are on, you will have some exporting options available to you.
The third exporting option allows you to run or schedule a report via email or FTP.
To use this function, click on the third icon and a popup window will appear. You can choose to run the export now or schedule the export.
"Run export now" will send you an email or FTP containing a CSV file of reviews for the filters set on your "All Reviews" page. If you selected review for your hotel for the last 6 months from all channels, you will receive the data for these specifications.
"Schedule export" will send you an email or FTP containing the data for the specified filters based on the time frame selected:
To view your current exports, hover over "Reports" and select "Download Center":