You will find within your Revinate Scorecard and your GS report, an area highlighting your Review Rating Details.
Several sites allow reviewers to include category ratings with reviews for topics, as listed above. Revinate normalizes these category ratings from across the subset of sites that include them to produce our detailed category ratings data. If a site uses a different scale, Revinate normalizes the ratings into the standard 1-5 scale.
Email support@revinate.com for a breakdown of the sites and the review rating details for each site.
Note: The overall review rating found under the 'Review Rating detail' might not reflect the sub-rating for categories such as cleanliness or location. This happens because the overall review rating is the average of responses to the question "How would you rate this hotel".
The sub-rating scores are completely independent of the overall rating and are not asked by every review site.