Welcome to Revinate!
- Mastering the Art of Asking View this session to learn how to create better and actionable survey questions
- Maximizing Surveys View this session to learn how to use key features as an administrative level user to maximize the use of your post-stay surveys solution.
Step 2Product Training There are your top essential training resources to get you started on the platform and mastering post-stay surveys. At the very least we hope you view these two training sessions or visit our On-Demand Guest Feedback Training Channel
- Set-up Email Digest
- Create Survey Alerts
- Subscribe to the GS Report
- Customize your Dashboard
- Respond privately to surveys
- Create and format your guest list
- Upload your guest list
Users with Administrative Level Permission: If you are a surveys administrator make sure you have reviewed and followed your launch checklist to ensure your account is set up for success!
Top 10 Training Articles for Survey Administrators:These are the top actions and features we recommend you learn as someone with administrative level permissions
- How to edit survey settings
- How to edit the name of your surveys
- How to edit the header image of your surveys
- How to edit your surveys greeting and the confirmation message
- How to test and preview survey emails
- How to edit survey topics and questions
- How to create conditional questions
- How to set-up survey invitation emails
- How to translate your surveys
- Understand TripAdvisor or Google publishing