After requesting a report from within the Guest Feedback platform, if you do not see this report showing within your inbox, it could be a whitelisting issue.
Revinate is SPF (Sender Policy Framework) compliant, allowing the owner of an Internet domain to specify which computers are authorized to send mail with sender addresses in that domain.
Since Revinate sends multiple emails and invites to your company via our automated system, sometimes emails coming from @revinate.com can be mistaken for spam. To avoid any issues, we would ask that your IT Team 'whitelist' (allow) the domain 'revinate.com'. This way all emails being sent from Revinate make it through to your inbox.