If you are planning to switch your PMS you can start the process by filling out the form in the link below. Please note the following:
- We need at least 8 weeks advanced notice to plan the right resources and set up your new integrations
- A list of all PMS systems we support can be found at https://www.revinate.com/company/partner/ - currently unable to add new integrations
- Using data from two different PMS sources can result in variations in how data can be used and will show in the Revinate platform
- Revenue attribution within the product will be impacted as we delete duplicate future reservations, however, campaign behavior tracking will not be removed
- Customization of the interface and importing of reservation UDF will be charged at an hourly rate of $200 USD
The actual PMS Switch on the Revinate side typically will take up to 5 business days once we get data from the new; you are able to use the Revinate products but that due to the lack of data from the PMS the following features will be impacted:
- Transactional emails: transactional emails (confirmation, modification, cancelation campaigns) will be switched off during the PMS switch time and no emails will be sent. We recommend either switching on the PMS transactional systems or re-sending them once the PMS switch is completed
- Upsell Emails: During the PMS Switch Revinate is unable to offer room upsells due to the change in rate/codes
- Recurring/automated marketing emails: due to the changes in rate/codes and other data segmentation fields, Recurring/automated marketing emails might be impacted
To get started with your PMS switch please fill out the following form and one of our team members will contact you
https://forms.gle/DUywg4QPmKum3q9m8