When a hotel decides to switch their PMS, Revinate requires a written notice from the hotel 60 days prior to the switch in order for Revinate to have sufficient time to assess the impact and work with the hotel to ensure a smooth transition.
If you are planning on switching your PMS, please contact our support team (support@revinate.com) and provide the following information:
- What PMS (name and version) is your hotel switching from?
- What PMS (name and version) is your hotel switching to?
- Contact at your property who can provide access to PMS
- Name, Email, Phone
- Contact at the new PMS vendor (if applicable)
- Name, Email, Phone
Our teams will provide further details on the process of switching you PMS may have additional questions.