In this micro learning session we dive into essential features and tools for the Guest Feedback platform that will make managing your online reputation easy.
In this video we cover:
- Determining top channels
- Use “Views” to prioritize review response
- Set alerts for top channels
- Response Templates
- Using Sentiment Analysis to see what guest are saying
- The Revinate mobile app
- Using ticketing to manage team workflows
Download a PDF of the slides presented for your easy reference.