You can access and pay invoices through the Marketing and Guest Feedback app directly. First make sure that your accounting team has a log in to Revinate.
The billing page in either app will show all unpaid invoices related to your billing group for Guest Feedback or Marketing based on an account level; therefore, if you are on a group account it will show the invoices for the group and if you are on an individual account it will show the invoices for that individual hotel. If you have any questions about your invoices please reach out to firstname.lastname@example.org.
To access the billing page, go to Settings in the top navigation bar of your Revinate Marketing account.
Then select Billing under Account Settings
If your account is up to date you will see the following screen:
If you have invoices pending payment you will see them listed as such:
Click the PAY button to the right to pay any open invoice via credit card and the full invoice will open as seen below. You may also pay via credit card, check, or bank transfer.
Our payment platform is secured by STRIPE. Once you have paid an invoice it may take a few minutes to process but as soon as it is paid you will not be able to pay it again. This ensures that you do not double pay an invoice.