Overview
Our One-to-One Communication feature allows you to create and send completely customized touchpoints to your guests while ensuring brand consistency and campaign tracking.
Use this feature to:
- Send a one-time promotional code to a specific guest
- Send confirmation emails to VIP guests
- Customize upsells for specific guests
- Send emergency communications and/or other physical updates
- Send a pre-booking email
- Send an email alerting a guest that they’ve left something in their room
- Send personalized messages to high touchpoint guests from the GM
- Send any other type of individual and personalized communication to your guests
This feature is an add-on, and only available on the Revinate 2.0 Enhanced Composer. For more information on the setup and pricing please contact your Customer Success Manager or reach out to sales@revinate.com. For more information on how this feature works click here.